Contact information

We're here to help. Whether it's a question about sizing, your order, or a return — reach out and a real person will get back to you.

How to reach us

Email: info@kolviafashion.com
Phone: +1 (307) 394-5054

Customer service hours: Monday to Friday, 9:00 AM – 5:00 PM (ET)
We respond to all messages within 24–48 hours.

Business details

Store: Kolvia
Company: CAVALEIRUS LLC
Registered address: 5830 E 2nd St, Ste 7000 #30744, Casper, WY 82609, United States
Wyoming Entity ID: 2025-001824140

Please note: our registered business address is not a returns address and does not accept returned goods. Contact us first and we will send you the correct address.

Common questions

Where is my order? Your tracking number is emailed to you as soon as your package ships. Delivery takes 7–12 business days in total.

I need a different size. You have 30 days from delivery to request a return. Email us and we'll walk you through it.

Do you ship outside the US? Not at the moment. We ship within the United States only.