CONTACT US
We're here to help. Whether it's a question about sizing, your order, or a return — reach out and a real person will get back to you.
We respond to all messages within 24–48 hours, Monday to Friday.
Support Hours
Monday – Friday, 9:00 AM – 5:00 PM (ET)
Before You Write — Quick Answers
- Where is my order? Use the tracking link in your shipping email or our Track Your Order page.
- Want to return something? See our Return & Refund Policy — you have 30 days from delivery.
- Need help with sizing? Check our Size Guide, or send us your foot measurement and we'll recommend a size.
Company Information
Kolvia is operated by:
Cavaleirus LLC
Entity ID: 2025-001824140
5830 E 2nd St, Ste 7000 #30744, Casper, WY 82609, USA
Please note: the address above is our registered business address, not a returns address. Always contact support before sending any return.